• Created and implemented Standard Operating Procedures across all business divisions and global regions to ensure proper governance of our Code of Conduct compliance process.
  • Designed and implemented a continuous improvement program to help our suppliers not only to identify major areas of concern but to also work on sustainable corrective actions.
  • Continued to communicate and enforce our policy against the use of cotton from Uzbekistan, believed to be harvested using forced and child labor
  • Continued to work closely with our sourcing, purchasing and manufacturing teams to reinforce governance of our Code of Conduct compliance program
  • Created communication material to clearly define expectations and educate suppliers about our Code of Conduct compliance assessment process

Our Code of Conduct assessments follow a fact-finding process designed to help suppliers identify areas that could be improved to ensure compliance with Fruit of the Loom Inc standards. Fruit of the Loom performs all Code of Conduct compliance assessments through credible international third-party monitoring agencies. Each assessment consists of a physical inspection of the facility, private individual and group interviews with employees, and a review of relevant documents like licenses, payrolls and time records. Upon completion of the assessment, the monitor reviews all identified Code of Conduct violations, examines possible root causes and proposes a remediation plan to help our supplier’s management properly address areas of noncompliance.

Additionally, to streamline the audit process, Fruit of the Loom accepts the following Third Party industry Certifications as evidence of compliance with our Code of Conduct: Worldwide Responsible Accredited Production (WRAP), International Council Of Toy Industries, Inc (ICTI), Business Social Compliance Initiative (BSCI) and Social Accountability 8000 (SA8000).

For all violations identified during a Code of Conduct Assessment we require our suppliers to present a corrective action plan describing the violation, its root cause, the recommended remediation plan and the actions to be taken by the supplier in order to sustainably address all the violations. Corrective action plans should include timelines or milestones for completion.

We track all corrective action plans with an expectation that all violations will be remediated within 90 days, but as quickly as possible. For suppliers receiving an “Unsatisfactory” ranking, we conduct follow up assessments to verify that violations to our Code of Conduct have been properly addressed. If we find that some violations have been inadequately corrected but the supplier has demonstrated significant improvements since the last assessment, we continue to work with our supplier, within a reasonable amount of time, on additional remediation measures. However where violations are numerous or severe, corrective actions are inadequate and the supplier is not making satisfactory efforts to improve working conditions, we terminate the business relationship.

Major violations of our Code of Conduct will result in an unsatisfactory compliance assessment. It is Fruit of the Loom’s intent to offer our suppliers a reasonable opportunity to demonstrate their willingness and commitment to correct critical violations and achieve a satisfactory Code of Conduct compliance level. In an effort to facilitate our suppliers’ compliance improvement process our Company has partnered with several organizations to develop a Continuous Improvement approach.

This new program has been designed to enable our suppliers to improve their understanding of the Fruit of the Loom Code of Conduct and local, national, and international law. Specifically, the focus of the Continuous Improvement Program is to identify root causes, develop management systems solutions, and manage implementation with the intended result of empowering managers and workers to take a proactive role in social compliance.

Suppliers’ participation in an improvement program is a strong demonstration of commitment and support toward social sustainability. A typical continuous improvement program involves an in-depth view of the supplier’s processes and management systems, to expose the origins of labor compliance problems and offer sustainable solutions.